Sites under our care, how fast we respond, and how often we watch.
Built on platforms we trust
Managed IT, cyber security, cloud and hosting, software, and workplace collaboration, each delivered and supported by its own specialists, within one company.
We run your networks, servers, storage and cloud with monitoring, SLAs and documented runbooks. Capacity planning, lifecycle management, security hardening and backup strategy sit under clear service ownership, for the users, endpoints and business systems that depend on them.
Endpoint protection, firewalls, monitoring and governance, with containment procedures if a threat spreads. We supply, license and manage firewalls, keep hardened standard builds on every device and run phishing simulations with user training.
Strategy, migration, infrastructure and continuity for your workloads, with collaboration tools for access and continuity. Backup and disaster recovery follow your RPO/RTO, and systems can be hosted in our own data centre in Uganda.
Government systems, enterprise applications and integrations, from first requirement to long-term support. Registries, case management, ERP and workflow systems connect to existing systems, payments, SMS and mobile money.
We design, deploy and support unified communications platforms, including Microsoft Teams or Zoom telephony and meeting rooms. Scope covers contact centre, rooms and device lifecycle, with collaboration migration without data loss.
Networks, physical security, servers and data centre: see Infrastructure
When power, networks, servers, cyber security and software are handled separately, a fault in one becomes an outage in all of them.
Live status of power, network, servers, security and software, in one place.
Illustrative view of the monitoring we provide.
Defined scope, controlled change, support after go-live.
Review the environment and set priorities.
Define scope, architecture and rollout.
Deploy with controlled change and testing.
Support and improve the live environment.
Common questions from IT and operations teams.
Yes. With co-managed IT support, Zaotech takes frontline or specialist workloads while your team keeps control. You get extra capacity, access to specialist engineers and a shared delivery model.
Yes. Zaotech hosts systems in its own data centre in Uganda, with deployment, security hardening and maintenance handled by its own specialists.
Yes, we size, supply, license and renew firewalls for branches, head offices and data centres. As a managed service we handle change control and rule reviews, with segmentation around critical applications and data.
We migrate applications, data and collaboration platforms with fall-back plans and minimal disruption, planned around maintenance windows and dependencies. Each cutover is validated and monitored, with rollback ready.
Tell us what to stabilise, secure or improve.