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Software & Digital Systems

Software built for public service and scale.

Systems Built for Government Institutions and Large National Organisations, from First Requirement to Long-Term Support. Zaotech Hosts Systems in Its Own Data Centre in Uganda.

  • Registries
  • Case management
  • Citizen services
  • ERP
  • Integrations
  • Hosting
A records and case management applicationAn application window with a menu, a search bar, summary tiles, a table of records and a case moving from intake to closure.INTAKEREVIEWDECISIONCLOSED
At a glance

From first requirement to long-term support.

Government systems
Enterprise applications
Integration & APIs
Hosting & support
01 · Government systems

Hold public records and serve citizens online.

Systems that hold public records and deliver services to citizens. Registries, case files and online services are built to work together.

01 · Record

Registries

Central registers with controlled access.

Three stacked screens: a registry, a case file and a citizen application formREGISTRYCASE FILEAPPLY ONLINESUBMITRECEIVED
02 · Enterprise applications

Run internal operations on one system.

Applications that run internal operations, from resources to approvals. Finance, procurement, approvals and staff tools can share one system.

01 · Plan

ERP

Finance, procurement and resource planning in one system.

ERP, workflow and staff portal work merging into one main lineERPWorkflowStaff portalONE SYSTEM
03 · Integration & APIs

Connect the systems you already run.

Connections between the systems you already run, so data moves without re-entry. Payments, mobile money and SMS are part of the same integration work.

01 · Link

Existing systems

Legacy and new systems linked through APIs.

Legacy and new systems, payments, mobile money and SMS all connected through one API busLegacy systemNew systemPaymentsMobile moneySMSAPI
04 · Hosting & support

Host it in Uganda and keep it running.

Deployment and long-term care after go-live. Zaotech hosts systems in its own data centre in Uganda.

01 · Release

Deployment

Releases to production with controlled change.

A server console showing a release, security hardening and maintenance workHOSTED IN UGANDA›deployrelease to productionOK›changecontrolled change windowOK›hardenaccess control reviewOK›patchsecurity updates appliedOK›configconfiguration reviewOK›tuneperformance tuningOK›updatefixes and updatesOK
How we deliver software

What working with us looks like.

Four stages, from first requirement to long-term support, with one company accountable throughout.

Discover → Design → Build → Support

  1. 01

    Discover

    Requirements, users and existing systems.

    We map your requirements, the people who will use the system and the existing systems it has to work with. That picture of users, records and processes shapes every decision that follows.

  2. 02

    Design

    Architecture, data and interfaces.

    We define the architecture, the data and the interfaces to the systems you already run. Integrations with payments, mobile money and SMS are planned at this stage, before any code is written.

  3. 03

    Build

    Development, testing and controlled release.

    Development and testing run together, and every release reaches production through controlled change. Security hardening covers access control, patching and configuration review, so each system goes live hardened.

  4. 04

    Support

    Hosting, maintenance and improvement.

    After go-live our hosting and software specialists maintain and improve the system. Fixes, updates and performance tuning continue as long-term support, rather than as a separate project after handover.

FAQ

Frequently asked questions.

Common questions from government and enterprise teams.

Can you host the system in Uganda?

Yes. Zaotech hosts systems in its own data centre in Uganda, and its own specialists handle deployment, security hardening, maintenance and performance tuning after go-live.

Can you integrate with our existing systems?

Yes, we link legacy and new systems through APIs so data moves between them without re-entry. Integrations also cover payments, mobile money, and SMS notifications and confirmations.

Do you build systems for government institutions?

Yes. We build registries with controlled access, case and records management that tracks each case from intake to closure, and citizen-facing services for applications and requests.

Can citizens apply and track requests online?

Yes, citizen-facing services cover online applications, requests and status checks. They connect to the registries and case records behind them.

Can you build an ERP or workflow system?

Yes. Enterprise applications cover ERP for finance, procurement and resource planning, workflow for approvals and routing, and internal platforms such as staff portals.

Who supports the system after go-live?

We do. Requirements, build, hosting and support are each handled by their own specialists within one company, so fixes, updates and performance tuning come from the people who built and host the system.

Software & Digital Systems

Talk to us about your system.

Requirements, build, hosting and support, each handled by its own specialists, within one company.

Request a site assessment Talk to an engineer
Quicker route Requirements, integrations, hosting and support.
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