Digital Infrastructure

Infrastructure that keeps business connected.

Data networks, unified communications, physical security and leased hardware designed, deployed and supported so your teams can connect, collaborate and stay secure anywhere.

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Core service areas

Four focused infrastructure domains covering connectivity, communications, site protection and device lifecycle.

Connected Data Networks LAN, WAN, Wi-Fi, security and operational visibility
Unified Communications Voice, meetings, contact centre and collaboration tools
Protected Physical Security CCTV, access control, alarms and command rooms
Flexible Leased Hardware Managed devices and infrastructure on predictable terms

Data Networks

We build secure, high-performing networks that connect your offices, branches, cloud workloads and users. From structured cabling and LAN switching to Wi-Fi, SD-WAN and secure remote access, Zaotech provides an end-to-end networking stack tailored to your environment.

Our team designs for capacity, security and resilience so your applications stay responsive even while usage grows.

LAN & Campus Networking

Core switching, segmentation and structured cabling for stable office, branch and campus operations.

Core, distribution and access switching VLANs, QoS and traffic segmentation Structured cabling and patch management
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Business Wi-Fi & Guest Access

Wi-Fi environments engineered for staff, guests and high-density spaces without drop-offs in user experience.

Indoor and outdoor access points Guest Wi-Fi, captive portals and vouchers Roaming, RF tuning and heat-map planning
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SD-WAN & Branch Connectivity

Branch, HQ and cloud connectivity designed for resilient traffic flow, failover and application performance.

MPLS, VPN and SD-WAN design Multi-link failover and load-balancing Branch to HQ and cloud connectivity
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Network Security & Firewalls

Security controls built into the network edge, remote access layer and segmentation model from the outset.

Next-gen firewalls and UTM appliances VPN, web filtering and IDS/IPS Zero-trust and remote access policies
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Monitoring & NOC Services

Operational visibility that surfaces device health, incidents and performance trends before they affect users.

Device health, uptime and performance dashboards Alerting, incident response and SLA reporting Configuration backup and change tracking
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Control Rooms & NOC Design

Purpose-built control environments that centralise alerts, dashboards and operator workflows across sites.

Network Operations Centres and monitoring rooms Video walls, operator consoles and alerting workflows Integrated views across network, power and security systems
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01. Backbone

LAN & Campus Networking

Structured switching and cabling design that gives offices, schools and campuses a reliable network foundation.

LAN and campus networking
LAN & Campus Networking

A fast, reliable backbone for your business

  • Design of core/distribution/access topology for offices, schools & campuses
  • Layer-2/3 switching, VLAN segmentation and QoS for critical apps
  • Structured cabling, labeling and rack clean-up projects
02. Wireless

Business Wi-Fi & Guest Access

Wireless environments planned for staff productivity, guest access and dependable coverage in busy spaces.

Business WiFi solutions
Business Wi-Fi

Wi-Fi that doesn’t drop when the office is full

  • Wi-Fi surveys, AP placement and RF optimisation
  • Secure staff SSIDs plus branded guest access
  • Voucher/captive portal integrations for hospitality
03. Branch

SD-WAN & Branch Connectivity

Secure branch-to-HQ and cloud connectivity built for resilience, policy control and application-aware traffic flow.

SD-WAN and branch connectivity
SD-WAN & Branch Connectivity

Reliable links between branches, HQ and cloud

  • Hybrid MPLS, broadband and 4G/5G designs
  • Policy-based routing, application-aware QoS
  • Encrypted tunnels between offices and DCs
04. Protect

Network Security & Firewalls

Firewall, VPN and policy controls embedded directly into your network architecture to reduce risk from day one.

Network firewalls
Network Security & Firewalls

Secure by design, not as an afterthought

  • Firewall sizing, deployment and policy design
  • VPN access for remote staff and branches
  • IPS, web filtering and zero-trust segmentation
05. Monitor

Monitoring & NOC Services

Operational monitoring and response capabilities that surface issues early and support continuous service visibility.

Network monitoring
Monitoring & NOC

See issues before users feel them

  • Central dashboards for routers, switches, APs and firewalls
  • Health, performance and configuration backup
  • 24/7 alerting and incident response options
06. Control

Control Rooms & NOC Design

Central command environments designed for monitoring teams who need integrated visibility across multiple systems.

Control rooms and NOC design
Control Rooms & NOC Design

Centralised visibility for networks, sites and services

  • Design and build of Network Operations Centres (NOCs) and monitoring rooms
  • Video walls, operator consoles, lighting and ergonomics for 24/7 teams
  • Integrated dashboards across network, power, CCTV and IT systems

Unified Communications

Modern collaboration tools that bring together voice, video, chat and contact centre across offices, branches and remote teams. We design and integrate solutions around platforms your teams actually use.

From cloud PBX and IP phones to Microsoft Teams, Zoom and contact centre routing, Zaotech ensures calls are clear, meetings reliable and customer conversations tracked.

Cloud PBX & VoIP

Hosted business voice designed around trunks, endpoints and call handling that scale with your organisation.

Hosted PBX and SIP trunking IP phones, softphones and call recording Auto-attendants, IVR and call queues
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Meetings & Collaboration

Meeting spaces and collaboration platforms configured so voice, video and room experiences stay dependable.

Microsoft Teams, Zoom and Google Meet rooms Boardroom A/V, cameras and speakerphones Hybrid meeting design and support
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Contact Centre & CX

Customer-engagement environments that unify routing, reporting and quality oversight across channels.

Omni-channel contact centre platforms Call routing, skills-based queues and SLAs Reporting, wallboards and call recording
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Adoption, Training & Governance

Enablement and governance that turns collaboration tools into secure, well-adopted working practices.

User enablement for Teams, Zoom and Meet Usage policies and security controls Playbooks for meetings and remote work
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Voice Recording & Compliance

Recording, retention and audit capabilities built for regulated conversations and operational traceability.

Secure call recording and retention policies Compliance reports and audit trails Integration with CRM and ticketing tools
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Physical PBXs & Call Centre Setups

On-site voice rooms and call-floor environments engineered for resilience, acoustics and supervision.

On-premise PBX racks, cabling and trunk integration Agent desk layouts, headsets and supervisor stations Power, cooling and network design for call floors
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01. Voice

Cloud PBX & VoIP

Hosted calling platforms that give teams enterprise voice features without the overhead of legacy telephony estates.

Cloud PBX and VoIP
Cloud PBX & VoIP

Business voice, without on-premise headaches

  • Hosted PBX platforms with SIP trunking and geographic numbers
  • Auto-attendants, IVR menus and hunt groups
  • IP phones, headsets and softphone clients
02. Meet

Meetings & Collaboration

Rooms, devices and platform integrations that make hybrid collaboration feel consistent across locations.

Video conferencing and collaboration
Meetings & Collaboration

Hybrid meetings that feel natural

  • Teams, Zoom and Meet-enabled boardrooms and huddle spaces
  • Cameras, displays, speakerphones and room controllers
  • Support for hybrid work and remote participants
03. Engage

Contact Centre & CX

Multi-channel customer engagement environments built for routing, visibility and service quality management.

Contact centre solutions
Contact Centre & CX

Serve customers wherever they reach you

  • Voice, chat, social and email channels in one platform
  • Skills-based routing, SLAs and agent dashboards
  • Recording, quality monitoring and analytics
04. On Site

Physical PBXs & Call Centre Setups

On-premise voice rooms and call floors engineered for reliable operations, supervision and future scalability.

Physical PBX and call centre setup
Physical PBXs & Call Centre Setups

Well-engineered voice rooms and call floors

  • Design and build of on-premise PBX rooms, including racks, cabling and trunk connections
  • Call centre layouts with agent desks, headsets, supervisor stations and wallboards
  • Power, cooling, acoustics and network design for busy call environments
05. Enable

Adoption & Governance

Usage frameworks and end-user enablement that turn communications tools into secure daily operating habits.

Collaboration adoption training
Adoption & Governance

Turn tools into habits, not unused icons

  • Enablement programmes for Teams, Zoom and other UC tools
  • Usage, security and data governance policies
  • Playbooks for meetings, chat and external collaboration
06. Record

Voice Recording & Compliance

Retention, audit and traceability controls that support regulated communications and governed customer interactions.

Voice recording compliance
Voice Recording & Compliance

Record what matters, protect what’s sensitive

  • Encrypted call recording with retention policies
  • Searchable archives and audit trails
  • Integrations with CRM, ticketing and analytics tools

Physical Security

Protect people, sites and assets with integrated CCTV, access control, intercom and intrusion systems. We design security solutions that tie into your network and IT operations, not sit beside them.

From cameras and doors to alarms, analytics and remote monitoring, Zaotech delivers end-to-end implementation and lifecycle support.

CCTV & Video Surveillance

Video surveillance designed around coverage, visibility and secure retention across single and multi-site estates.

IP cameras, NVRs and VMS platforms Perimeter, indoor and specialised cameras Remote viewing and secure storage
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Access Control & Time Attendance

Credential, door and attendance systems that strengthen site control while supporting operational reporting.

Card, PIN, biometric and mobile credentials Turnstiles, door controllers and locks Time and attendance reporting
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Intrusion & Alarm Systems

Intrusion detection layers that surface incidents quickly and connect into broader site monitoring workflows.

Motion, door and glass-break sensors Alarm panels, sirens and notifications Integration with CCTV and monitoring
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Security Analytics & Dashboards

Dashboards and analytics layers that turn events, alarms and occupancy data into actionable site insight.

Centralised dashboards for events and alarms People counting and occupancy reports Integration with SIEM and IT monitoring
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Remote Monitoring & Support

Remote oversight and lifecycle support that keeps cameras, recorders and controllers healthy over time.

Secure remote access for authorised users Health checks for cameras and controllers Backup, firmware and configuration management
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CCTV Control & Command Centres

Command spaces built to unify surveillance, alerts and operator response for complex site environments.

Central command rooms for multi-site CCTV operations Video walls, operator consoles and incident workflows Integration with access control, alarms and NOC dashboards
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01. Watch

CCTV & Video Surveillance

Camera and recording environments designed for coverage, evidence retention and centralised site visibility.

CCTV and video surveillance
CCTV & Video Surveillance

See what’s happening across your sites

  • Hikvision and other IP camera brands integrated into your network
  • Per-site and centralised NVR/VMS solutions
  • Remote viewing from web or mobile with proper access control
02. Control

Access Control & Time Attendance

Door, credential and attendance solutions that help organisations control movement and maintain auditability.

Access control
Access Control & Time Attendance

Control who goes where, and when

  • Card, biometric and mobile credentials for staff and visitors
  • Door controllers, turnstiles and lock integrations
  • Time & attendance exports for HR and payroll
03. Detect

Intrusion & Alarm Systems

Alerting and sensor systems configured to detect incidents quickly and link into broader response workflows.

Intrusion alarm systems
Intrusion & Alarms

Detect threats early, respond faster

  • Motion, door, glass-break and panic sensors
  • Alarm panels, sirens and notification workflows
  • Integration with CCTV and monitoring systems
04. Analyse

Security Analytics

Dashboards and analytics layers that convert raw security events into insight your teams can act on.

Security analytics
Security Analytics

Turn events into actionable intelligence

  • Dashboards for alarms, access events and camera health
  • People counting, occupancy and heat-map analytics
  • Integration with SIEM and IT monitoring tools
05. Support

Remote Monitoring

Ongoing remote oversight that helps keep cameras, recorders and controllers online and support-ready.

Remote security monitoring
Remote Monitoring

Always know if your security stack is online

  • Remote health checks for cameras, NVRs and panels
  • Firmware updates, backups and configuration management
  • Support for remote incident investigation
06. Command

CCTV Control & Command Centres

Command centre environments that unify surveillance, alarms and incident workflows into one operational view.

CCTV control and command centre
CCTV Control & Command Centres

Command centres that bring all your sites into one view

  • Design and build of CCTV control rooms and command centres for single or multi-site operations
  • Video walls, operator consoles, alerting and incident handling workflows
  • Integration with access control, alarms, radio/voice and NOC dashboards

Leased Hardware & Edge Devices

Turn capital-heavy hardware into a predictable monthly service. We supply, install and manage networking, security and end-user devices under flexible lease or “as-a-service” models.

This keeps your infrastructure modern, secure and supported—without large upfront spend or surprise replacement costs.

Network Hardware-as-a-Service

Networking hardware delivered as a managed operating model instead of a capital-heavy procurement cycle.

Routers, switches, firewalls and Wi-Fi APs Installed, configured and remotely managed Monthly fee including support and upgrades
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Security Hardware Leasing

Security infrastructure bundled with maintenance and refresh cycles so protection stays current and supported.

Cameras, NVRs, access control and alarms Bundled with monitoring and maintenance Refresh cycles to keep tech current
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End-User Devices

User devices and peripherals supplied on predictable terms with support and lifecycle planning built in.

Laptops, thin clients and monitors Headsets, IP phones and peripherals Device lifecycle, support and swap-outs
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Edge Compute & IoT Gateways

Edge infrastructure that supports smart sites, industrial environments and local processing requirements.

Rugged gateways for sites and factories Local processing for cameras and sensors Managed connectivity and security
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Financing & Asset Management

Commercial and governance support that aligns hardware programmes with budgets, compliance and refresh planning.

Flexible terms aligned to project timelines Asset inventory, tracking and compliance End-of-lease refresh and return options
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01. Network

Network Hardware-as-a-Service

Enterprise networking delivered as a managed monthly service so capacity and refresh planning stay predictable.

Leased network hardware
Network Hardware-as-a-Service

Enterprise-grade networking, opex not capex

  • Routers, switches, firewalls and APs supplied, installed and managed
  • Predictable monthly fee including support, monitoring and replacement
  • Hardware refresh as standards and capacity needs evolve
02. Secure

Security Hardware Leasing

Physical security hardware bundled with support, monitoring and refresh cycles to reduce lifecycle friction.

Leased security hardware
Security Hardware Leasing

Cameras and access control as a service

  • CCTV, access control and alarm hardware bundled with support
  • Remote monitoring and health checks included in the plan
  • Scheduled refreshes so sites never run on obsolete tech
03. Equip

End-User Devices

Endpoint programmes that keep user hardware current, supported and aligned to clear replacement cycles.

Leased laptops and devices
End-User Devices

Keep your team’s tools current

  • Laptops, thin clients, monitors and peripherals on lease
  • Device provisioning, support and swap-out stock
  • Clear asset inventory and lifecycle management
04. Edge

Edge Compute & IoT

Managed edge infrastructure for sites that need local processing, resilient connectivity and secure operations.

Edge compute and IoT gateways
Edge Compute & IoT

Smarter sites with managed edge devices

  • Rugged gateways for CCTV, sensors and local apps
  • Secure connectivity back to DC/cloud platforms
  • Managed updates, monitoring and security policies
05. Govern

Financing & Asset Management

Commercial structuring and asset governance that keep infrastructure aligned to budgets, compliance and refresh plans.

Hardware finance
Financing & Asset Management

Align infrastructure with cash-flow and governance

  • Flexible lease terms and options to buy-out or refresh
  • Full asset register with locations and serials
  • End-of-lease collection and secure disposal where needed
Digital Infrastructure

Need better connectivity, collaboration or security?

We help you design, deploy and support networks, communications, security and devices that keep your business online and protected.

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Digital infrastructure consultation
How we deliver digital infrastructure

Discover → Design → Deploy → Operate

A structured approach to networks, communications, security and hardware-as-a-service.

Discover & Assess

Workshops, inventories and network assessments to understand your current environment and goals.

Design & Plan

High-level and low-level designs, bills of materials and migration plans mapped to budgets and timelines.

Deploy & Migrate

Implementation, cut-over and testing with clear change windows and rollback plans.

Operate & Improve

Monitoring, support, optimisation and lifecycle management to keep everything running smoothly.

Technology Partners

Digital Infrastructure Partners

Vendors and platforms we use to build secure, scalable networks and collaboration for our clients.

Microsoft
Sophos
Bitdefender
MikroTik
Ubiquiti
Ruijie
Arista
Cambium Networks
Hikvision
IBM